How can I use the e-mail service with an external domain?

Here you can find out how to proceed if your domain is registered with another provider and you only want to use e-mail traffic via Emubox:

 

Customize name server

If you do not require any other services related to your domain apart from email (e.g. no website either), we recommend that you register the Emubox nameservers with your domain provider on your domain.

What are nameservers?

What are the Emubox nameservers?

 


Customize DNS records

If you operate a website via another provider and only want to use email traffic at Emubox, you will need to make adjustments to the DNS zone.

You can usually find the DNS zone at your website provider. The following entries must be adjusted there:

 

 Type  Host  Value  TTL
MX @  mail.emubox.ch  3600
CNAME  webmail  ihre-eigene-domain.ch  3600
SRV   Service: _imaps  Protocol: _tcp  Priority: 0   Weight: 0   Port: 993   Target: mail.emubox.ch 300
SRV   Service: _pop3    Protocol: _tcp  Priority: 0   Weight: 0   Port: 995   Target: mail.emubox.ch 300
SRV   Service: _smtps  Protocol: _tcp  Priority: 0   Weight: 0   Port: 465   Target: mail.emubox.ch 300
TXT  @  v=spf1 redirect=spf.mail.emubox.ch 300

 

  • The MX records are there to direct your email traffic to Emubox.

  • The CNAME entries ensure that the email program in which you set up the email address automatically finds our server settings.

  • The SPF entry is used to protect your own domain from forged senders and phishing abuse.

You can find more information about DNS in our Support Center.


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