To obtain a transfer code for your domain, you need to lift the «Registrar Lock» and then request the «Transfer Code».
Please note: A registrar lock on a domain is a security feature that prevents the domain from being transferred or changed without explicit authorization.
Proceed as follows:
- Log in to your Emubox Customer Area.
- Under «Services» and then «Domains», select the domain you want to transfer.
- The «Service Details» of your domain will now be displayed.
- There you will find the indication «Registrar Lock». If it has the status «ON», you need to lift the «Registrar Lock».
- To do this, click on «Registrar Lock» and change the status to «OFF» and then click «Save Changes».
- The «Registrar Lock» is now lifted, and you can proceed with transferring the domain.
- Log in to your Emubox Customer Area.
- Under «Services» and then «Domains», select the domain you want to transfer.
- Switch to the «Domain Transfer» menu item.
- By clicking the «Request Auth-Info / EPP Code» button, the transfer code for this domain will be sent to you via email.
→ The domain will be automatically canceled at the next possible date.
→ The cancellation confirmation including the transfer code will be sent to the registered email address.
Important: The transfer code can only be delivered if all invoices for the domain are paid.