To enable us to provide our services reliably, without technical problems and in compliance with the law, we create various «log files» on our servers. These contain information such as:
- IP addresses
- Date and time
- Protocol information such as protocol type, version, the desired action, status codes or information on the transferred data (e.g. size of a question or answer)
- Error messages
- Information specific to the respective application, such as message IDs for e-mails, information about the browser used (user agent string) for web access or information about the page from which the visitor accessed the website
In principle, the regulations that apply are the same as those we have already been observing in respect of compliance with the European General Data Protection Regulation (GDPR) since its entry into force. Here you can find more information.