What should I do if I receive a phishing e-mail?

If you suspect a phishing attempt with a questionable e-mail, then you can report your suspicions as well as obvious fraud attempts to any of the following: 

 

Phishing with a reference to Emubox

Forward the e-mail to [email protected].

We ask for your understanding that we cannot respond to reports we receive personally. During active waves of phishing, we often receive many messages from alert or concerned customers.

 

Other phishing e-mails or websites

Any other suspicious emails or observations can be reported directly via the National Cyber Security Center (formerly MELANI) anti-phishing page.

Please note


You can also increase the security of your Emubox user account by activating two-factor authentication in your Emubox Control Panel. Further information can be found at https://support.emubox.ch/en/2fa


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